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1. DND Registration: To avoid the inconvenience caused by UCC, a customer can opt to block all commercial communications or can selectively block commercial communications as per preference categories through the Telecom Service Provider’s App/ Website, TRAI DND App, or Call/ SMS to 1909.
2. All service-related calls from SMHFC would be received from 160-0113133, 160-0113136 and 160-0318739.
3. All calls related to the repayment of your loan with SMHFC would be received from numbers starting with 1600.
4. Registration of Complaints
   
   1. In case of receiving spams in spite of registering on DND: Make DND complaint at the respective Telecom Service Provider’s App/ Website, TRAI DND App, or Call/ SMS to 1909.
   2. In case of receiving suspected fraud communication: Report any suspected fraud communication received within last 30 days on ‘Chakshu’ platform of Department of Telecommunications (DoT) at https://sancharsaathi.gov.in/sfc/
   3. In case fraud/ cyber-crime has already happened: If customer has already lost money due to financial fraud, or is a victim of cyber-crime, please report at cyber-crime helpline number 1930 or website https://www.cybercrime.gov.in

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